Return / Refund Policy
Notice:
1. If there's any issue on the press-on nails, please kindly contact us at poisepressonnails@outlook.com instead of putting on the nails. To making sure the nails are new to all customers, it cannot be returned or refunded once it's used.
2. Wearing armor may cause discoloration, paint peeling, and diamond peeling when scratched during use, which is a normal phenomenon and not a quality issue.
3. Fan shaped armor, flat armor, and the curvature of the armor surface are too arched, which cannot guarantee complete fit when worn. Some special nail beds require private customization, and universal sizes cannot guarantee complete fit. Please contact customer service for personalized sizes or styles.
4. The main images of the products in the store are real photos, and there may be slight color differences under different lighting and displays, which is a normal phenomenon. Please refer to the actual color of the product.
The duration of wearing the nail plate is related to the gel, strength of use, and wearing method, and cannot guarantee specific effectiveness.
6. The production of manual nail wearing will be slightly different due to different nail salons, and it is impossible to make each piece identical, which is the charm of manual works. We will do our best to ensure the quality and similarity of our products, but due to the special nature of handmade products, subtle differences are difficult to avoid.
7. Take pictures of those who offer refunds without reason, threaten extortors with random negative reviews, and block them from trading.
8. Taking a photo indicates that you are aware of and accept the purchase rules.
After sales policy:
Due to the unique nature of handmade products, each item may have slight differences and individual handmade flaws. We are temporarily unable to provide return or exchange services for non quality issues such as inappropriate size, slight color difference, or individual manual defects. Before purchasing, please carefully review the product images, description, and size guide to ensure that your expectations for the product are realistic.
Hand worn armor requires proper use and maintenance to ensure its durability and aesthetic appeal. We are unable to provide return, exchange, or repair services for damages caused by improper use.
After sales service: Thank you for choosing the Poise press on nails product. Our handmade wearable nails are carefully crafted by professional nail technicians and undergo strict quality inspections to ensure product quality and durability. If you find any obvious quality issues after receiving the product, please contact our customer service team immediately and provide relevant detailed information and photos for us to evaluate and resolve. We will be dedicated to serving you!